Zedi Canada inc.

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Our Approach to Quality

Zedi Inc. is an ISO 9001:2008 certified organization. As such, we adhere to the eight management principles set out by the standard.

  1. Focus on our customers—understand their needs, meet their requirements and exceed their expectations.
  2. Provide leadership—establish unity of purpose, and create an environment that encourages people to achieve the organizations objectives.
  3. Involve our people—encourage involvement at all levels and help people develop and use their abilities.
  4. Use a process approach—to manage activities and related resources.
  5. Take a systems approach—to manage interrelated processes.
  6. Encourage continual improvement—to continuously improve overall performance.
  7. Get the facts before we decide—base decisions on the analysis of factual information and data.
  8. Work with our suppliers—maintain a mutually beneficial relationship with our suppliers.

Zedi Inc.'s Quality Policy states that:

Zedi strives for excellence in meeting customer needs and expectations through the involvement of all employees in Continuous Improvement.

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The management system of Zedi Inc. has been registered to ISO 9001 since July 2002 (previously registered to ISO 9002 since August 1993). Zedi Inc.'s management systems registrar is QMI™ - SAI Global. http://www.qmi-saiglobal.com

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