Zedi's Customer Experience Management (CEM) team has been featured in the Midland Reporter-Telegram, a local Midland, TX newspaper. The article details the accessibility and customer-focusedattitude as the success of the team.
Customer feedback on the team has been very positive as they like having their "own personal CEM with a direct phone number." The article also points out that with the unpredictability and scale of potential issues in the industry, having a dedicated CEM can save time when support is needed.
