If you have a questions or need assistance, Emerson's Zedi Support team is at your service. We have Customer Support Analysts, Customer Experience Managers and Alarm Management Services ready to assist you.
Contact Customer Support
• Transfer of ownership inquiries/requests
• Commission new locations, decommission or hibernate sites
• Recommission, swap or relocate equipment
• Reset password or reactivate your account
• Set up a new Zedi Access user login
• Help with alarm configurations or questions
• Questions related to Zedi Access reporting
• Invoice inquiries
Email: zedi.support@emerson.com
Call: 1.866.732.6967
Contact your Customer Experience Manager
• Zedi Access training
• Additional Zedi Access functionalities
• An issue has not been addressed or resolved
• You are experiencing an recurring issue
Email: zedi.support@emerson.com
Call: 1.866.732.6967
Resources and Training
• Click here to learn more about resources and training
Our trusted training team is dedicated to helping you gain the most value from your Zedi experience
Cloud-based data with advanced analytics for better performing assets, compliance & optimization
Cloud-based platform to access your production assets with the industry's most innovative technology
Insights never before possible with advanced analytics to present actionable data & stronger return
Easily enter, monitor and manage your production anytime, anywhere with the mobile app built for you
Innovative cloud & IIoT technology backed by service experts available 24/7/365
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