24/7 Customer Care 866.732.6967

YZedi Customer Care Supportour Zedi Customer Success Team

We love to hear from our customers! If you have a question, suggestion or need assistance, your customer success team is at your service. We have Customer Care Analysts, Customer Experience Managers and Technology Control Center Specialists ready to assist you.

 

Contact Customer Care

  • Transfer of ownership inquiries/requests
  • Commission new locations, decommission or hibernate sites
  • Recommission, swap or relocate equipment
  • Order parts or make an inquiry
  • Reset password or reactivate your account
  • Set up a new Zedi Access user login
  • Help with alarm configurations or questions
  • Questions related to Zedi Access reporting
  • Invoice inquiries
  • Equipment issues and troubleshooting
  • Inquiries about other Zedi solutions

Contact: zedi.support@emerson.com or 1.866.732.6967

 

Contact your CEM

  • Zedi Access training
  • Additional Zedi Access functionalities
  • An issue has not been addressed or resolved
  • You are experiencing an recurring issue

Contact: zedi.support@emerson.com