Proven Results

RESULTS

• Machine health data is acquired and analyzed for users
• Alarms with thresholds in place make true visibility a reality
• Water distribution pumps are efficiently monitored
• Anytime, anywhere access to enter, monitor and manage data
• Asset maintenance is now pro-active instead of misaligned
• Equipment reliability increased with preventative maintenance
• Reliability increases in equipment and heat is reliably produced

APPLICATION

Zedi Access™

Zedi Go™ mobile app

CUSTOMER

Large city district heating utility in Denmark with more than 2 million population in the wider metropolitan area.

CHALLENGE

Large European city needed a better way to enable reliable heating to it’s community with more actionable data insights, clearer and easier to understand data analytics with consolidated dashboards for remotely located assets to better manage alarms and proactive maintenance scheduling.

Labor costs had sky-rocketed due to a strained workforce availability to perform routine, and often unnecessary maintenance. They needed a better way to monitor and manage the usage and determine deployed asset maintenance scheduling while reducing overall costs.

Internal experts, as well as third party providers needed visibility to ensure the data was actioned correctly upon and full value was easily seen across many people and departments that would encourage faster reaction times and more proactive measures could be easily implemented with communications across all authorized users.

SOLUTION

Strong return on investment was quickly presented with fast access to anytime, anywhere Zedi Access to visualize supply levels, usage volumes, pump and lift stations, even pipeline anomalies were able to be easily and quickly detected to enable City staff to rapidly address problem areas with direct insights to identify and manage risk with certainty.

Alarms were easily set for several critical thresholds and set-points and based on authorized users status and role for pressures data.

It was important to the City employees to not only gain access to the data but to be able to fully understand what it was telling them with clear analytics. Complete training and on-boarding was also provided with 24/7 support if any questions arise by the City end users, at anytime.

The mobile app, Zedi Go was promptly adopted and downloaded by most of the staff to stay up to date on alarms and enter, monitor and manage pressure volumes from anywhere, at anytime as needed.

Preventative maintenance was also easier to schedule based on knowing exact needs and clear usage volumes to plan accordingly and even adjust schedules around threatening storms to avoid safety hazards.

Zedi Access is a budget-friendly, low-cost monthly charge instead of large initial project cost therefor it enabled the City to present a fast and strong return to the residents, that in turn also increased tourist revenue for the city as it was now able to provide consistent water supply and pressure at all times.

Print this Proven Results >