Strong return on investment was quickly presented with fast access to anytime, anywhere Zedi Access to visualize supply levels, usage volumes, pump and lift stations, even pipeline anomalies were able to be easily and quickly detected to enable City staff to rapidly address problem areas with direct insights to identify and manage risk with certainty.
Alarms were easily set for several critical thresholds and set-points and based on authorized users status and role for pressures data.
It was important to the City employees to not only gain access to the data but to be able to fully understand what it was telling them with clear analytics. Complete training and on-boarding was also provided with 24/7 support if any questions arise by the City end users, at anytime.
The mobile app, Zedi Go was promptly adopted and downloaded by most of the staff to stay up to date on alarms and enter, monitor and manage pressure volumes from anywhere, at anytime as needed.
Preventative maintenance was also easier to schedule based on knowing exact needs and clear usage volumes to plan accordingly and even adjust schedules around threatening storms to avoid safety hazards.
Zedi Access is a budget-friendly, low-cost monthly charge instead of large initial project cost therefor it enabled the City to present a fast and strong return to the residents, that in turn also increased tourist revenue for the city as it was now able to provide consistent water supply and pressure at all times.