Most of us have experienced significant changes throughout our careers, and life. Some of those changes have certainly gone smoother, and had significantly better outcomes than others - the single constant about life in our world today is change itself. Which makes it crucial to understand all the pieces that are part of any change to have well aligned to make any change a great experience that provides positive outcomes and enable you, and your organization to thrive.

Every market heat these days is hot with pressure. We hear the same thing from every direction - Successful production needs technology that can provide speed and stronger efficiencies that deliver on-going return - this is a must have, and no longer just a 'nicety'. These same demands are only growing every day for most industries to remain producing positive outcomes and hitting their always increasing targets and goals.

It's no wonder; with a lack of skilled labor, higher costs of everything, and constant pressures from every angle that are taking on a new level of intensity - it's more important now than ever before that you get it right from the start; and quickly. That said; we also hear it can be a daunting task and super confusing to figure out what technology and operational changes will actually provide results today, and tomorrow with growing return for sustainability and continued production gains. It can quickly escalate into the most advanced game of chess you've ever played.

We've all heard someone, at some point tell us 'it's easier to keep a current customer happy than it is to find a new customer.' There is giant truth to this statement. You certainly want your customers to be with you for years and years - you've built relationships with them, know their kids names, gone above and beyond to get their challenges solved, have had many laughs with them, and helped them in every possible way you are able. But, then one day; Johnny Slick walks through the door with a new start-up company that is offering a much lower price, tons of empty and unproven promises, and loads of fluffy-meaningless words of what the new Johnny Slick product offers that yours may not; and just as fast as a movie theater clearing out when someone screams 'fire' -  your long-standing customer is gone.

Customer loyalty is everything to your ultimate OEM business sustainability and success. Their loyalty can literally make or break your entire business. But how to attract and retain your end customers isn't always as easy, or something you feel like you have control over because in the market today competition is tough, options are plenty, and people simply expect more from your business than ever before.

Well that was fast!

2023 certainly flew by and while we've all been busy helping our customers and end users become more productive, profitable and sustainable our IIoT platform developers have been making important updates to make it run better, faster and easier to use all while making the Zedi platform even more secure with a total of 26 updates in 2023.

And if that wasn't enough we're proud that we now have over 3.1 million sensor points worldwide, 140 million daily readings and over 11,000 downloads of Zedi Go, the mobile app so all of our end Users can securely keep going and enter, monitor and manage their production from anywhere at anytime.

Another year of impactful cloud-native IIoT platform updates - Here are our favorites we wanted to share with you.

Is your company realizing but hesitating on the need to add automation for remote monitoring and diagnostics, whether onshore or off?

Here are some words of wisdom.

In the words of the Borg, of Star Trek: The Next Generation, it may seem that “Resistance is futile.” Change is always a challenge, but moving from paper reports and long wellsite trips worthy of Voyager is a change that will pay off really quickly. In truth, the more assets you have, and the more distant they are, the faster a cloud-native SCADA system will pay off.

You and your amazing employees have worked hard to build your OEM business and it shows in your long-term success and happy end customers. Now that you have created processes that are tried and true to your business model and fully support your company sustainability, you may be thinking its a good time to think about how you can take it all to the next level through building out stronger efficiencies and better work-flows that will simply day-to-day operations and also present your people with the right data they need to make better, faster decisions.

You and your dedicated staff have all worked very hard to get your production levels to exactly where you want them to be - not an easy task, and certainly not an easy one to keep rolling without loads of serious challenges. Sure, every company has obstacles and set-backs here and there; but when it comes to production - one tiny hiccup can result in several factors of safety, profitability and even your organizations long-standing sustainability.

It's no secret that production downtime can be significant and negatively impact your operations very quickly.

These challenges happen with the blink of an eye - and cause long-standing times of downtime, lost profits and serious safety impacts. Here are five keys to prevent production downtime to help you remain up and running while keeping your people safer, profit margins up and maintaining your operations for a life-time of strong returns for generations.

We've all been there - called a support number for a product or service and got to the point where you know for a fact your blood pressure is at a boiling point because not only did the person not answer your question with anything but what was on their 'script' in front of them, but made YOU jump through all their hoops before giving you that scripted, and completely useless response. To say this is 'infuriating' is a giant understatement, and makes you lose faith in all humanity because it seems no one can think for themselves or get the slightest bit creative on what might help you in your time of need.

Thankfully, some people, and companies actually get what the word 'support' means and take the right steps to enable their people to understand what their products can 'do'. Those same, very carefully chosen people that are placed in support roles hold a strong desire to help their customers and are willing to be relentless in how they discover ways to help solve problems. Those rare people are the one's that aren't afraid to put ideas into action and are even exceptionally polite about it through the process. Imagine that - Faith in humanity saved in a single, easy, helpful, dare I even say enjoyable phone call.

I think it's safe to safe that many of us have experienced different times in our lives that we knew we didn't have all the information; times when we simply knew there was more to the story, or something missing that we should know in order to make an informed decision. Some people call it intuition, others say it's a 'hunch' - call it whatever you like, but either way having that feeling is certainly frustrating at best; potentially even life-threatening at worst.

When it comes to your operations, I hope you don't get that feeling very often - But if you do then we can help.

While most oil and gas production is somewhat remote from the office, offshore sites are much more distant. Instead of driving a hundred miles or so in a company truck, your management and production staff are helicoptering across gulfs, seas and oceans to stay at least a couple of days before flying back—at great expense, and safety risk.

There are indeed times when that has to happen. But those times can stay few and far between with reliable, fast, cloud-native production data provided by Emerson in the Zedi IIoT platform that's complete with SaaS and a mobile app.