You may have oil and gas production sites scattered from the mountains to the prairies, to the oceans and offshore in the beautiful, but super remote seas around the globe. Collecting and consolidating that remotely located data is one thing—pushing it back out to your varied end-users in an actionable and analyzed format may be a whole, more complicated other story.

We've all heard someone, at some point tell us 'it's easier to keep a current customer happy than it is to find a new customer.' There is giant truth to this statement. You certainly want your customers to be with you for years and years - you've built relationships with them, know their kids names, gone above and beyond to get their challenges solved, have had many laughs with them, and helped them in every possible way you are able.

But, then one day; Johnny Slick walks through the door with a new start-up company that is offering a much lower price, tons of empty and unproven promises, and loads of fluffy-meaningless words of what the new Johnny Slick product offers that yours may not; and just as fast as a movie theater clearing out when someone screams 'fire' -  your long-standing customer is gone.

Customer loyalty is everything to your ultimate OEM business sustainability and success. Their loyalty can literally make or break your entire business. But how to attract and retain your end customers isn't always as easy, or something you feel like you have control over because in the market today competition is tough, options are plenty, and people simply expect more from your business than ever before.

You and your amazing employees have worked hard to build your OEM business, and it shows in your long-term success and happy end customers. Now that you have created processes that are tried and true to your business model and fully support your company sustainability, you may be thinking it's a good time to think about how you can take it all to the next level through building out stronger efficiencies and better work-flows that will simplify day-to-day operations and also present your people with the right data they need to make better, faster decisions while being much more focused on what really matters (your end customers).

You and your dedicated staff have all worked very hard to get your production levels to exactly where you want them to be and that's not an easy task, and certainly not an easy one to keep rolling without loads of serious challenges. Sure, every company has obstacles and set-backs here and there; but when it comes to production; one tiny hiccup can result in several factors of safety, profitability and even your organizations long-standing sustainability.

It's no secret that production downtime can be significant and negatively impact your operations very quickly.

These challenges happen with the blink of an eye - and cause long-standing downtime, lost profits and serious safety impacts. Here are five keys to prevent production downtime to help you remain up and running while keeping your people safer, profit margins up and maintaining your operations for a life-time of strong returns for generations.

Many people enjoy knowing every little detail about something, even if it doesn't really correlate directly to them. All the power to them! Personally, I like people to get right to the point; tell me what I need to know - Don't dance around what you're trying to say, or give me so much info it makes my head spin.

Please, please, please just be clear and concise.

I'm pretty sure companies and their staff also want their data straightforward and easy to understand. Not such a large amount of data that drowns them with every tiny detail that isn't relevant, or actionable. Sometimes too much data can become pretty much useless because it would take you hours to filter through it all to find the data you actually do need.

When someone mentions something like 'cloud-native IIoT' do your teeth start to clench in stress and you immediately begin to search for your antacids to ward off the quickly approaching heartburn that comes with the topic? I hear you, understand your anxiety and totally feel your pain because I've been there many times before.

That's until I started thinking of IIoT (Industrial Internet of Things) differently; what it really 'means' to us, the humans of the world. How it can actually help makes our lives better in several ways; like increasing the safety of many very dangerous situations, how it can even prevent terrible problems before they even happen and how it can make companies be more profitable so more people keep their jobs and prices don't over-inflate for the end buyers.

I think it's safe to safe that many of us have experienced different times in our lives that we knew we didn't have all the information; times when we simply knew there was more to the story, or something missing that we should know in order to make an informed decision. Some people call it intuition, others say it's a 'hunch' - call it whatever you like, but either way having that feeling is certainly frustrating at best; potentially even life-threatening at worst.

When it comes to your operations, I hope you don't get that feeling very often - But if you do then we can help.

Municipal gas distribution systems require a delicate balance—keep the natural gas flowing in just the right amounts. If there’s too little, or none, people don’t get something the really need. The heater won’t run, they can't cook, the clothes dryer won't work; you know the consequences.

But too much is also a problem, one which can have massively dangerous consequences—especially if it’s natural gas! But there are thousands of people turning natural gas on and off across, in larger cities, dozens of square miles. Knowing how to manage pressures and flow rates is critical to people. Or when there is an over-pressure situation, being aware of it, and having the ability to quickly detect it and fix it before it gets out of hand can be life-saving.

The stories of budget struggles for municipal water systems seem to grow every week. Overwhelming residential growth on one side, countered by budget-constrained neglect of systems on the other side plague many small to medium sized towns. One way to maximize the budgets these communities do have is through efficient remote monitoring and alarming systems that are IIoT based and cloud-native, but what does that really mean to the operation?

While most oil and gas production is somewhat remote from the office, offshore sites are much more distant. Instead of driving a hundred miles or so in a company truck, your management and production staff are helicoptering across gulfs, seas and oceans to stay at least a couple of days before flying back—at great expense, and safety risk.

There are indeed times when that has to happen. But those times can stay few and far between with reliable, fast, cloud-native production data provided by Emerson's DeltaV SaaS SCADA that's complete with a mobile app.