We've all been there - called a support number for a product or service and got to the point where you know for a fact your blood pressure is at a boiling point because not only did the person not answer your question with anything but what was on their 'script' in front of them, but made YOU jump through all their hoops before giving you that scripted, and completely useless response. To say this is 'infuriating' is a giant understatement, and makes you lose faith in all humanity because it seems no one can think for themselves or get the slightest bit creative on what might help you in your time of need.

Thankfully, some people, and companies actually get what the word 'support' means and take the right steps to enable their people to understand what their products can 'do'. Those same, very carefully chosen people that are placed in support roles hold a strong desire to help their customers and are willing to be relentless in how they discover ways to help solve problems. Those rare people are the one's that aren't afraid to put ideas into action and are even exceptionally polite about it through the process. Imagine that - Faith in humanity saved in a single, easy, helpful, dare I even say enjoyable phone call.

 

Emerson Machine Health Monitoring helps right-time your preventive maintenance program and increase it's effectiveness

You've probably heard awesome stories of how truly great things can happen to people out of the blue; love when you least expect it, strangers paying for your coffee... The list goes on and on forever about how small, unexpected people and the actions they sometimes take can bring us light, love and unmeasurable positive impact to our lives.

Machines however, are not out to sweep us off our feet, cheer us up, or have any desire to pass along some sunny moments into our lives. No, they're famous for breaking down when we need them the MOST. Sometimes, it almost feels like maybe they even conspire together and to all have different (and very time consuming) breakdowns all within days, even hours of each other to cause total havoc on our work, and lives. The surprises machines can deliver don't exactly give anyone the warm fuzzies.

 

In the past few years, as oil and gas prices began to drop and investment capital dried up, ‘business-as-usual’ models began to die a painful death for those companies that did not have a targeted digital transformation goal, or (at least) a strong eye on the prize with an actionable plan already in place.

The digital transformation journey can look very different for each company depending on what (if anything) you already have in place; but there are some pretty easy; highly effective and easy wins you can score right out of the gate.

Gas distribution organizations can quickly and easily increase safety and efficiency by hosting their data in Emerson's Zedi Cloud SCADA platform. We deliver automation, cloud platform and software as a service solutions for remote monitoring and operational control. 

 

Our intuitive, scalable cloud-based platform supports any digital monitoring hardware for real-time data with an aggregated view of operations. Our platform provides a flexible, secure solution for data acquisition, remote monitoring, remote control, and alarm management.

 

 

 

Technology is constantly evolving, leaving many oil and gas producers wondering when the right time is to replace the old with the new. When producers invest in new technologies for their business, they can expect more profits, more production, and more sustainability.

 

Deciding how to upgrade, or when you're ready to upgrade isn't always easy, but we're here to help you with the change that's involved.

 

The daunting task of keeping track of your expenses can be time-consuming and overwhelming if not managed correctly and efficiently. With the increase of mobile apps and other productivity tools, managing expenses has gotten easier.

For oil and gas, managing lease operating expenses (LOE) has gotten easier with automation and software solutions. Now, there are fewer reasons not to have the costs eat away at your companies’ ability to operate wells and keep costs within budget without having to shut-in operations.

Have you read about the advance of self-driving cars? With an array of sensors “seeing” obstacles, speed limit signs and other vehicles, tracking the speed, noting highway conditions such as rain or sleet, and using maps and tracking to plan the route, self-driving vehicles are approaching us in their own fast lane.

You may not be surprised to find that we have the same dreams for a self-operating oil field.

Now there will still be the need for repairs of worn-out equipment, damaged well-bores, and to perform PMs such as oil changes. There’s the need to do that for vehicles as well. The autonomous oil change is not here yet, but even that might be in line for cars someday.

How often have you worked on a written assignment only to have an unexpected computer failure, and you lose all your information because it did not save? Once this happens, you either look for other ways to recover your work or get stuck starting from the beginning.  

 

When the unexpected happens, you want to pick up where you left off, especially when it comes to business operations. For this reason, it is essential to implement a Business Continuity Plan (BCP) and have the appropriate technology to support services in the event of unforeseen circumstances.

 

 

 

 

How do you like working from home? Since our world turned upside down I think it's been easier for some of us to adjust than others to remain, or even become more productive. Most of which completely depends on how you access your files and data to continue to WOW the boss, even in the strangest of times when people are told we have to stay home.

You need your files and data to all be easily visible from top to bottom without relying on thumb drives, portable hard drives, old drives, or clunky undependable drives that should have been replaced years ago or, worst of all—boxes of paper files (I'm cringing at the thought of that one)!

 

Do-it-yourself field automation sounds great until you realize all the mind-bending decisions involved.

I think of this when I go to a favorite restaurant—a fast-casual place where you line up in front of a massive menu board loaded with salads, sandwiches, soups, potatoes and…..on and on.

It’s obvious whenever the person in front of me is a first-timer. Eyes wide, hands shaking, lips moving without a sound. Maybe they’re praying. Because I felt that way on my first couple of visits, I can help them. I know how to navigate the menu.

We can easily help you know how to navigate the automation menu, including tank monitoring, because we’ve ordered before. We know the secret ingredients of sensors, the special sauce of communication links and the table setting of data storage and reporting. In short, you sit down, take care of your work—and we’ll order for you.